A founder-led, team-backed ServiceNow consultancy for small and mid-size organizations — delivering advisory, implementation, and support that's faster, cleaner, and free of big-firm overhead.
Most ServiceNow frustration doesn't come from the platform. It comes from how it was bought, built, and left behind.
Bloated engagements and big-firm rates for work that never needed them.
A rushed or inexperienced implementation that's already causing problems.
Heavy customization that's fragile, hard to maintain, and blocks new features.
Falling behind on releases, with no clear plan or support to stay current.
You don't need a bigger firm. You need one that gets ServiceNow right — and keeps it right.
Three ways to work with us, each grounded in best practices and priced to fit small and mid-size budgets.
We assess where you are, spot the risks, and map the best-practice path — before a single line of configuration.
We configure, integrate, and launch on clean, upgrade-safe foundations — MVP fast, without the customization traps.
Ongoing administration, optimization, and upgrade support that keeps your platform healthy long after go-live.
One team, spanning the products your business actually runs on.
…and more across the ServiceNow ecosystem — if it runs on Now, we can help.
Great configuration is only part of the job. We bring the architecture, structure, and change discipline that turn a project into a result that lasts.
Scalable, upgrade-safe platform architecture and solution design.
Mapping and aligning business processes to platform best practices.
Structured delivery with clear milestones and dependable communication.
Adoption planning, training, and comms so new ways of working stick.
Post-go-live hypercare, support, and continuous improvement.
We don't compete on size. We compete on cost, industry know-how, and speed — with the best practices that keep your platform healthy for years.
Boutique overhead and senior people, on fixed-fee or T&M terms. You pay for delivery — not a big firm's org chart.
We build to ServiceNow's leading practices so your platform performs, scales, and upgrades cleanly.
MVP and go-live in 8–12 weeks for most projects; larger programs in 16–20 — grounded in experience, not optimism.
Our team's 50+ implementations across sectors bring real context to every build — not a one-size template.
We avoid the customization traps that make platforms fragile, so you stay flexible and upgrade-ready.
We don't disappear at go-live. We keep you current, clean, and supported release after release.
Four steps, run with the same senior people accountable from start to finish.
Understand your goals, current state, and where ServiceNow is falling short today.
Turn business needs into clear requirements and a prioritised, best-practice roadmap.
Configure and deliver on clean, upgrade-safe foundations — with MVP fast.
Drive adoption and keep the platform healthy with ongoing support and governance.
Pick the model that fits the work. Either way, you get clear scope, honest status, and senior delivery.
Cost certainty for well-understood work — no surprises on the invoice.
Adaptable support that flexes with changing priorities and scope.
Backed by 50+ implementations across our careers, so these timelines are grounded in experience.
AlignNow is a founder-led ServiceNow consultancy backed by an experienced delivery team. We're deliberately boutique — small enough that you always know who's accountable, with the depth to run real projects end to end.
The people behind AlignNow aren't new to ServiceNow. Across our careers, the team has delivered 50+ implementations spanning industries — so every engagement starts with hard-won best practices, not a first attempt, and gets you to value faster at a cost that makes sense.
To be a boutique ServiceNow consultancy known for clarity, accountability, and measurable outcomes.
To help organizations maximize the value of ServiceNow through practical solutions, strong governance, and founder-led delivery.
The people who plan your work are the people who deliver it — start to finish.
Clean, standards-based builds that scale and upgrade without drama.
Flexible, maintainable platforms — never customized into a corner.
Whether it's a health check, a build, or ongoing support — start with a short conversation.
Partners needing delivery capacity and teams wanting more from their platform are both welcome. Send a few lines and we'll come back with a straight, useful answer.